Our goal is to give you the best shipping option for FREE no matter where you live. Everyday, we deliver to hundreds of customers across the world while making sure that we provide the highest possible level of responsiveness at all times. Please Note that in order to give you the best value for your money, some Items in your order may be shipped separately due to availability. Therefore, you may receive some of the items in your order earlier than others. The time frame for order delivery is divided into two parts;
* Processing Time; Order verification, fulfilment, quality check and packaging takes 1 -2 working days.
*Shipping Time; Once orders are shipped out, it should take 1 to 3 working days to reach you depending on the country.
Remember; all good things are worth the wait 🙂
We try to deliver all orders within 1 to 5 working days, depending on the destination.
Thank you for shopping with ONLYONESHOP
We are offering you the opportunity to return any item to us within 7 days after receiving your original order for a full refund of the purchase price. The item should be sent back in the original package and in the same condition as received. If these conditions are met you should get a refund within 3 to 10 working days after we have received the item.
Note that a refund is not guaranteed if the item is damaged in any way.
All returns should be done via SOLEX. We have negotiated a lower fee of 1500 FCFA to be paid by the customer.
All you need to do is email us or use our live chat option to indicate that you wish to return an order and we will direct you on what to do.
Thank You for your understanding.